Hardware + AI for HVAC Contractors

Get Every Install Right.
Catch Failures Before Your Customer Calls.

Thalo gives HVAC contractors data-backed control at every stage — from Day 1 commissioning to 24/7 equipment monitoring. No Wi-Fi. Easy Setup. Real results.

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$50K+
Pull-through revenue
(case study)
≤ 5%
Install callback rate
when using Gordon
15 min
Sidekick install,
no Wi-Fi needed
Gordon
Day 1 — Installation
Gordon
Sensor-verified commissioning, certified.
Get the install right the first time.
 Sidekick
Day 2+ — Monitoring
Sidekick
24/7 cellular monitoring for any refrigerant-based system. Catch problems before your customer calls.
The Industry Problem

Where HVAC Companies Lose Time & Money

~23%

Install Failures and Callbacks

Nearly 1 in 4 installs requires a return visit — refrigerant issues, improper charge, or vacuum failures tied to line set connections.

3–5×

Emergency Cost Premium

Reactive emergency repairs cost 3–5× more than proactive maintenance. Without early warning, every failure becomes a crisis.

$2K+

Per Wasted Truck Roll

Dispatching blind means the wrong technician, missing parts, and multiple trips. Every avoidable callback burns margin.

Our Solutions

The Full HVAC Equipment Lifecycle — Covered

Thalo combines hardware and AI software to give HVAC teams data-backed control from the day of installation through years of ongoing service.

Day 1 — Installation
Gordon by Thalo Labs

Gordon

A connected diagnostic tool that transforms HVAC line set commissioning into a guided, sensor-verified workflow. Automated pressure holds, vacuum verification, and refrigerant charge validation — with a digital certification report at the end.

  • Targets ≤5% callback rate vs. industry ~23%
  • Auto-generated PDF certification per install
  • 4G LTE cellular — leave on-site, get alerts remotely
  • Eliminates manual logs and paper sign-offs
Learn More Beta Testing Now
Day 2+ — Monitoring
Sidekick by Thalo Labs

Sidekick

A non-invasive monitoring device that continuously tracks compressor health, refrigerant behavior, and system performance. When something drifts, you know first — so techs arrive with the right parts and fewer return trips.

  • No Wi-Fi required — Thalo cellular included
  • 15-minute non-invasive install
  • Real-time alerts before customers notice a problem
  • $500/unit/year — clear, simple pricing
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The Thalo Approach

From Reactive to Preventative

Traditional HVAC service runs on scheduled visits. Thalo gives you the data to know exactly when action is needed — and what to do when you arrive.

Install
1

Install

Sidekick sensors non-invasively inside the unit and connect to power. Scan the QR code to activate and bring the system online in minutes.

Monitor
2

Monitor

After installation, Sidekick continuously monitors system performance, detecting issues early and identifying root cause before dispatch.

Act
3

Act

When performance drifts, actionable alerts are sent so you can dispatch the right technician with the right parts the first time.

Case Study

One Contractor. $50,000+ in 3 Days.

A New York affordable housing property faced widespread heating failures in December. Nine VRF heat pumps were failing and residents were without heat. Using Thalo's real-time monitoring, the contractor remotely diagnosed the situation before setting foot on-site.

~$10K+
Emergency repairs completed
~$40K+
Follow-on work identified
244°→142°F
Compressor temp improvement
32→90
Equipment health score
Read the Full Case Study

"Copilot provided valuable direction to determine quickly what could be rehabilitated versus what required deeper repair — helping us move faster and quote with confidence."

— CEO, Commercial HVAC Services Firm

9 Commercial VRF Heat Pumps · NYC Affordable Housing

2 units with compressor failures + 7 critically undercharged — all diagnosed remotely before the team arrived on-site with a data-backed repair plan.

See It In Action

Watch Thalo Work

Sidekick Installation Walkthrough

Sidekick Installation Walkthrough ↗
How Thalo Works

How Thalo Works — Overview ↗
Get Started

Ready to See It in Action?

Book a 30-minute demo with our team. We'll walk you through both products and show you exactly how Thalo fits your workflow.

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