Tools That Cover the Full HVAC Equipment Lifecycle

Two complementary products designed for how HVAC companies actually work — from installation through years of continuous monitoring.

Day 1
Gordon
Install perfectly, with proof
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Day 2+
Sidekick
Monitor continuously
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Day 1 — Installation Quality
Gordon by Thalo Labs

Gordon

Make every installer a rockstar.

A connected diagnostic and installation tool that transforms HVAC line set commissioning from a manual, experience-driven process into a guided, sensor-verified workflow. Automates prescribed pressure holds, vacuum verification, and refrigerant charge validation.

  • Sensor-enforced vacuum holds — won't pass until spec is met
  • Continuous data logging, flags micro-drops automatically
  • Cellular connectivity — leave on-site, get alerts remotely
  • Auto-generated PDF certification with timestamped data
  • Real-time dashboard across all crews; bypass flags visible
  • Targets ≤5% callback rate (industry average: ~23%)
Day 2+ — Continuous Monitoring
Sidekick by Thalo Labs

Sidekick

Turn service into a profit center.

A non-invasive monitoring device installed in under 15 minutes with no Wi-Fi required. Continuously tracks compressor health, refrigerant behavior, and system performance. When something drifts, you know first — so techs arrive with the right parts.

  • Alerts flagged before anyone notices a problem
  • Root cause identified remotely — arrive with right parts
  • Visits triggered by actual equipment conditions
  • Measurable before/after performance documentation
  • Data-backed proposals — not "trust me" estimates
  • $500/unit/year — all-inclusive pricing

Gordon vs. Sidekick

Feature Gordon Sidekick
When Day 1 — during installation Day 2+ — ongoing after install
What It Does Verifies line set commissioning with sensor data Monitors compressor health and refrigerant behavior
Connectivity 4G LTE cellular + GPS Thalo cellular — no Wi-Fi needed
Output PDF installation certificate Real-time alerts + monthly performance reports
Install Time Part of install workflow ~15 minutes, non-invasive
Status Beta Testing Available Now
Pricing Contact for beta pricing $500 / unit / year

See Both Products in a 30-Minute Demo

We'll walk through Gordon and Sidekick, show you real customer data, and help you figure out what makes sense for your operation.